Cancellation of Booking by the participant(s)
If you wish to cancel all or any part of your booking, notification of cancellation must be made to Natventure in writing/email. The date of the cancellation is the date on which Natventure receives notification by email or in writing. Cash refund is applicable only in case of bookings made without using any promotional offer code or vouchers. Also, the cash refunds would not be applicable in case of shifted batch bookings.
Days before departure charge applicable as follows, per person:
Up to 24 Days: 95% of Trek/Tour cost will be refunded.
Between 14-24 Days: 70% of Trek/Tour cost will be refunded.
Between 14-08 Days: 50% of Trek/Tour cost will be refunded.
Less than 7 Days: No refund
Please Note: GST, Payment Gateway Charges etc will not be refunded in any case.
Cancellation by Natventure
Natventure reserves the right to cancel a departure at any time. With any form of cancellation, Natventure will offer you alternative tours, and if the price of your alternative booking is of lower value than the original booking we will refund the difference to you. If you do not accept alternative arrangements we will refund all payments after deducting our cost incurred in advance booking. Natventure will not be liable for any additional costs incurred by you.
Transport timings and carriers shown or communicated on our website are for guidance only and are subject to change. We will send you the final itinerary closer to the departure dates (2-3 days).
There are many variables beyond our control like weather conditions, landslides, road situations and any other force majeure conditions. Unforeseeable circumstances include any event which we or the supplier of the service(s) in question could not even with all due care, foresee or forestall such as (by way of example and not by way of limitation) war, threat of war, riots, civil disturbances, industrial disputes, actual or threatened terrorist activity and its consequences, natural or nuclear disasters, fire, epidemics, health risks and pandemics, acts of God, unavoidable and unforeseeable technical problems with transport for reasons beyond our control or that of our suppliers, closed or congested airports or ports, hurricanes and other actual or potential adverse weather conditions, and any other similar events. In such situations, we might be forced to change the itinerary or even cancel an event.
In case of changes/cancellation of the event after the departure
When the change or cancellation arises from unforeseeable circumstances or for any other reason beyond our control Natventure shall not be liable to refund the amount already deposited.
In case of drop out by the participant in between the event
We shall not be liable to make any refund in such situation. The participant would also have to pay additionally for unplanned expenses on planning and executing the retreat of the participant on actual basis.